![]() ![]() Information Need Windows 11 help Check documents on compatibility, FAQs, upgrade information and available fixes. Meet the Experts Meet HP Team Expert Portal Sign up / Sign in ×. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick on the YES button to reply that the response was helpful and/or to say “ Thank You ”. i CHANGE THE CARTRIDGE AND MAJENTA STILL NOT PRINTING - 7133380. ![]() Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. You may visit Hp Store to check the available printers. Lets try to reset the Printer here: Turn the printer on, if it is not already on. If the printer is out of warranty, I suggest you upgrade the printer. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Or, if you have already replaced the ink cartridges, it could be an issue with the printer. Do not print on paper with paper clips or staples attached. See the documentation that came with the HP product for more information. If the test page does not print, continue with the next solution. If the issue persists, you may have to replace the ink cartridges. HP Photosmart Premium (C309a and C309c) All-in-One Printers. Perform the steps mentioned in this document - Color or Black Ink Not PrintingĬheck the ink levels and replace any low/empty ink cartridge.Ĭlean the ink cartridges up to 2 times and print a test page to check the result. If the printer was not used for more than 2 weeks, the ink could have dried up. Ive spent so much time trying to resolve this issue that ,at this point I am just inclined to replace the printer. I wish I knew if the print head replace would work. I understand the printer is printing blank pages. After I posted, I cleaned the print head but it wasnt successful. Chinese Welcome to the HP Support Community! I’m here to help.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Use this method if you're experiencing ink cartridge, paper, and quality issues, such as incorrectly-displayed ink levels, slow printing, and odd printing behaviors. Make sure the printer is turned on when you do this. ![]() That's okay because the steamer puts a lot of water into the printhead. 1 Disconnect the USB and/or ethernet cable (s) from the back of the printer. Make sure the electronic ribbon is dried completely. It is incredibly effective against stubborn cloggings.
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